![]() Keep in mind this is a voucher they offered me. I've called multiple times and each time they say there's an open case but no supervisor is available to address it at the moment and they'll leave a note on the file. It has been 7 months and I've yet to see this voucher. I followed up with their customer service team because this was ridiculous after months they offer a mediocre voucher for our experience. After waiting for almost 2hrs because two other non-related flights got cancelled and they only had two people working the desk we were told there was nothing they could do and they don't know why one person was switched even though we had our email confirmations and they could see all the previous flights made. The staff in Dublin were rude, they said there was nothing they could do at the gate and we'd have to leave the gate and go to the main desk at the office. When we arrived in Dublin for our transfer one of the family members was put on a completely different flight at a completely different time. ![]() Ended up being rearranged again again without our permission again had to call in and were told it was fixed. from United Kingdom - OctoFlew Economy Class Overall Score 2/10 Overall Value for Money Seat and Cabin Space Customer Service In Flight Entertainment Check-in Process Meals and Beverages Recommend Airline No Where do I even start the rant from The leg space in standard seats were designed for dwarfs I think. After COVID they've gone so downhill that it is insane! I flew with them last summer our flights were an absolute mess! They rearranged our seats without our permission, contacted them and were told it was fixed back took hours but it was fine. Open 24 Hours, 7 days United States / Canada (516) 622-4222 or (800) 474-7424 Open 24 Hours, 7 days Barbados +1 5 Open 24 Hours, 7 days AerClub. I use to recommend Are Lingus pre covid they had amazing customer service. Customer service is not a thing with these folk You're better of with a different airline.
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